Privacy Policy

GTG Double Glazing (“we”, “us”, or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website (www.gtgdoubleglazing.co.uk) or services.

1. Information We Collect

We may collect:

• Contact Details: Name, email, phone number, address (for quotes/installations).
• Project Information: Property type, preferred products (windows/doors), budget.
• Technical Data: IP address, browser type, pages visited (via cookies).

2. How We Use Your Data

We only process data to:

• Provide quotes and arrange installations.
• Improve our website and services.
• Comply with legal obligations (e.g., FENSA certifications).

3. Legal Basis for Processing

Contractual Necessity: To fulfill orders (e.g., installation contracts).

Legitimate Interest: For marketing similar services (opt-out available).

Consent: For non-essential cookies or promotional emails.

4. Data Sharing

We never sell your data. Limited sharing with:

Installers (to complete your project).

Regulators (e.g., FENSA for compliance).

Payment processors (for transactions).

5. Data Retention

We retain data:

For 6 years post-installation (HMRC requirements).

Until consent is withdrawn (for marketing).

6. Your Rights

Under UK GDPR, you can:
Request access to your data.
Correct inaccuracies.
Delete data (where applicable).
Object to marketing.
Contact us at: [sales@gtgdoubleglazing.co.uk] or [728 Green Lane , Romford, Dagenham RM8 1YX].

7. Cookies

We use essential cookies (e.g., session IDs). For analytics (Google Analytics), you can [disable cookies via browser settings].

8. Changes to This Policy

Updates will be posted here. Continued use constitutes acceptance